The People Ops Playbook

Human First: Building Trust and Connection in the Workplace

Ryan Naylor Season 1 Episode 7

In this episode of The People Ops Playbook, host Ryan Naylor sits down with Chloe Street, an expert in the human side of business and former HR leader at Meta, Credit Suisse, and Morgan Stanley. Together, they unpack what it really means to put the “human” back in human resources.

From fighting workplace isolation to creating cultures rooted in trust and genuine connection, Chloe shares practical tools for leaders... like her “90-second rule” and connection formula of Presence, Curiosity, and Trust, that can transform how teams communicate and thrive.

If you’ve ever wondered how to build a team that feels seen, heard, and inspired, this episode is your playbook for leading with empathy and depth in today’s disconnected world.

💡 Key Takeaway:
Connection isn’t a grand gesture, it’s built in 90-second moments of presence.

Follow Chloe on LinkedIn: https://www.linkedin.com/in/chloestreet1/

Follow Ryan on LinkedIn: https://www.linkedin.com/in/ryannaylor/

Learn more about AvaHR and get a free trial of our ATS: www.avahr.com

Watch the live Interviews on YouTube: https://www.youtube.com/@avahrsoftware